Payment Policy

At Maison Aveloir, we have designed the shopping experience to be simple, secure, and convenient because fashion choices should be your only concern, not checkout complications.

Accepted Payment Methods

We accept the following payment options for online purchases:

  • Visa

  • Mastercard

  • American Express

  • Apple Pay

All transactions are completed in British Pounds Sterling (GBP) and processed through secure, encrypted checkout systems to help protect your personal and payment information.

Payment Security

We take the security of your information seriously.

Our website uses SSL encryption and works with trusted payment providers to process transactions securely.

Maison Aveloir does not store your complete payment card details. Your payment information is processed directly by our authorised payment providers.

Charges and Authorisations

Your selected payment method will be charged when you complete your purchase.

In some cases, your bank or payment provider may display a temporary authorisation before the final transaction is confirmed.

Temporary authorisations are controlled by your payment provider and usually disappear automatically if the payment is not completed.

Payment Issues

If you experience an issue while making a payment, please confirm that:

  • Your billing information is correct

  • Your billing address matches the information held by your payment provider

  • Your card has not expired

  • Sufficient funds or credit are available

  • Your bank has authorised online and international transactions where applicable

For further assistance, contact us at support@maisonaveloir.com.

Fraud Protection

To protect our customers and maintain secure transactions, orders may be subject to payment and fraud-verification checks.

If we identify unusual or potentially unauthorised activity, we may contact you for additional confirmation before processing your order.

We reserve the right to delay, reject, or cancel an order where payment cannot be verified or where fraudulent activity is reasonably suspected.

Contact Information

Email: support@maisonaveloir.com
Phone: +44 7737141295
Website: www.maisonaveloir.com

Customer Service Hours:
Monday–Friday: 9:00 AM–7:00 PM GMT