Refund policy

Here's how returns work. You have 30 business days from the delivery date to send something back.

Returned items need to be unused, with all original tags and packaging intact. If it’s not in resalable condition, it won’t be eligible for a refund.

To start a return, email support@maisonaveloir.com.

Return shipping costs are your responsibility.

Once we receive your return, expect a refund to your original payment method within 7-10 business days.

Need a different size or color? We accept exchanges. Email us to arrange this.

Changed your mind? You can cancel your order within 2 hours of placing it.

Company Name
Maison Aveloir

Address:
Van manenerf 14, Veenendaal, Utrecht, 3907MA, Netherlands

E-Mail: support@maisonaveloir.com
Phone Number: +44 7737141295

Customer Service:
✓ Monday to Friday: 9:00 AM to 7:00 PM (UK time)
✓ Saturday and Sunday: 10:00 AM to 4:00 PM (UK time)
Average response time: within 24 hours