RETURNS & REFUNDS

You have 30 days from the date of delivery to request a return or an exchange.

Eligibility conditions
To be accepted, the item must be:

  • unused, unworn, and in its original condition

  • returned with original packaging, tags, and accessories (if applicable)

  • accompanied by proof of purchase (order ID or receipt)

Returns: who pays the shipping costs?
Faulty, damaged, or incorrect items: return shipping is free.
Change of mind (size, color, preference): the customer is responsible for return shipping costs.
We do not charge restocking fees.

Refunds
Once your return arrives and is inspected, approved refunds are processed to the original payment method within 5–10 business days.
Depending on your bank or card issuer, refunds may take up to 14 business days to appear in your account.

To start a return/exchange, please contact support@maisonaveloir.com and include your order number and the reason for your return.
About Us

The quiet power of a beautiful dress

Maison Aveloir was born from a love of timeless femininity and the quiet power of a beautiful dress.

Our approach pairs classic evening elegance with a modern sense of ease, focusing on pieces that feel graceful, flattering, and effortless to wear from the first fitting to the last dance.

Each collection is developed with care, emphasising sculpted silhouettes, fluid fabrics, and details that catch the light. We collaborate with experienced makers to ensure every dress is crafted with attention to fit, movement, and finish.

While Maison Aveloir is rooted in Europe, our aesthetic draws from the world's great evenings. Inspired by Parisian couture, Italian glamour, and understated luxury, our designs balance structure with softness.

At Maison Aveloir, we believe every woman deserves a dress that makes her feel unforgettable. Our collections are designed for the moments that matter and made to be worn for years to come.

Maé
Founder, Maion Aveloir